We at Kenings Car Van and Truck Hire (Pty) Ltd (“Kenings”) are committed to protecting our clients’ privacy and ensuring that their Personal Information is collected and used appropriately, lawfully and transparently.
This Privacy Notice sets out briefly how we collect and process your Personal Information as a client or prospective client in accordance with the Protection of Personal Information Act (“POPI”). “Personal Information” has the meaning given to it in POPI, generally including any personal information that identifies a person.
This Privacy Notice also relates to third parties who are not our clients, but whose Personal Information is processed by us in connection with the provision of our services to our clients, for example additional drivers.
If you provide Personal Information to us about another person, you must inform that person about this Privacy Notice and get their permission (where possible) for sharing their Personal Information with us.
It is important that you read this Privacy Notice so that you are fully aware of how and why we are using your information.
Kennings is a “responsible party” under POPI and, as such, is responsible for the Personal Information we have about you and registered with the South African Information Regulator.
We have appointed an Information Officer who is responsible for overseeing Kening’s compliance with POPI. If you have any questions about this Privacy Notice or any of Kennings’s privacy practices, please contact our Information Officer using the details set out below.
Contact details of Information Officer
|Name:||Brian Holloway Hartmann|
This version was last updated on 30 June 2021.
This Privacy Notice does not form part of any contract to provide our services to our clients. We may update this notice at any time.
It is important that the Personal Information we hold about you is accurate and current. Please keep us informed if your Personal Information changes during your relationship with us.
Our website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share information about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
To provide our services and run our business, we collect, use, store and transfer your Personal Information. Where we do this, we will either rely on your consent or on other lawful grounds set out in POPI, for example:
The exact Personal Information we collect from you depends on what you have asked us to do or what we are contracted to do for you. This may include:
We may collect special (sensitive) categories of Personal Information about you. This may include your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data and any criminal convictions and offences. Please note we do not generally collect special Personal Information unless you have voluntarily provided it to us, it is required by law or it is relevant to the legal service we are providing to you (for example if you inform us you have a medical disability that requires an adapted vehicle).
We use different methods to collect Personal Information from and about you including through:
Sometimes, we will combine the Personal Information we receive from you with other information we received from other sources so we can provide you a more customised and hassle-free experience.
We will only collect your Personal Information from you or from third parties where you have given your consent or it is otherwise permitted under the law.
We collect certain information automatically by using cookies when you visit our website, including your device data, advertisements, other areas of the website you clicked on and your location.
We use this information to improve the way our website functions and our service.
You can manage cookies through your web browser.
Sometimes, as part of our business operations, decisions may be taken about you or recommendations made to you using automated computer software and systems. These decisions do not involve human input. We will only use such automation where appropriate and, when we do, ensure your privacy and data protection rights are respected and upheld.
We will only collect and use your Personal Information for specific and lawful purposes, for example to:
We will only use your Personal Information for the purposes for which we collected it unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose.
To facilitate the uses of Personal Information identified in this Privacy Notice, we may share your Personal Information with a variety of third parties, including our service partners and business partners.
We use third party service providers who provide certain services on our behalf and may share your Personal Information with them, for example our IT service providers and marketing agents. In the event any of your Personal Information is shared with our service providers, we ensure that they comply, strictly and confidentially, with our instructions and they do not use your Personal Information for their own purposes unless you have explicitly consented to them doing so or they are permitted by law to do so.
We may also have to share your Personal Information with entities such as regulatory bodies and government, law enforcement and fraud prevention agencies.
We also share information with third parties for other legitimate purposes, for example your travel agents or to resolve traffic violations, process claim, provide customer services such as roadside assistance.
We may share your Personal Information with third parties where you have consented to us doing so or it is otherwise permitted by law.
We also process your Personal Information for specific business purposes to enable us to give you the best services. For example, we would like to use your Personal Information to keep you informed about other services Kennings and our business partiers offer which may be of particular interest to you.
You may opt out at any time if you don’t want to receive any communications of this nature by contacting us at ……………………
We keep your Personal Information, usually in computer or manual files, only for as long as necessary to fulfill the purposes for which the information was collected or to fulfill our legitimate business interests (including for legal, archival, accounting and/or audit purposes) or required by law. Your Personal Information will be retained in accordance with Kenning’s retention and destruction policies and will be securely disposed of when it is no longer required.
We use appropriate technical and physical security measures to keep your Personal Information safe and secure. When we provide your Personal Information to a third party or engage a third party to collect Personal Information on our behalf, the third party will be selected carefully and required to use appropriate security measures to protect the confidentiality and security of your Personal Information.
You have a number of rights under POPI in connection with our use of your Personal Information. These rights include:
Please bear in mind that if you erase or suspend our use of your Personal Information or if you object or withdraw consent, this may affect our ability to carry out the tasks mentioned above for your benefit.
If you would like to exercise any of your rights set out above, please contact our Information Officer at the contact details provided above.
Contact details of the Information Regulator:
|Physical address:||JD House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001|
|Postal address:||P.O Box 31533, Braamfontein, Johannesburg, 2017|
|General enquiries email:||firstname.lastname@example.org|
Enter your reservation number and personal details to complete express check-out
(Express check-out is our preregistration process to collect mandatory renter’s information in advance to improve the rental experience)