This is an abridged printable version of our terms & conditions. There is also an unabridged printable version available.

Unless otherwise specified, vehicles are rented subject to the standard terms and conditions that apply to the rental company.

1. General

(i)	Vehicles are rented subject to Kenings Car, Van and Truck hire standard terms and conditions as reflected on the reverse of the rental agreement and are subject to change without notice. (A copy of this agreement will be provided upon request)
(ii)	Daily rates are calculated strictly in cycles of 24 hours, from time of pick to the time of drop off. The renter will billed directly for additional rentals days should the vehicle be returned late.
(iii)	Should a vehicle be returned with excessive dirt, the valet charges will be billed directly to the renter's credit card.
(iv)	The renter is liable for water and under-carriage damage to vehicle.

2. Factors that negate cover

(i)	Gross negligence.
(ii)	Driving under the influence of alcohol or an illegal substance.
(iii)	Unauthorized persons driving the vehicle.
(iv)	Unauthorized cross-border rental.
(v)	Not adhering to road, traffic, and vehicle regulations.
(vi)	Unsuitable driving or road conditions.
(vii)	No other vehicles involved in a collision unless exceptional circumstances apply.
(viii)	Not reporting the collision to Kenings Car, Van and Truck hire and the nearest police station
(ix)	Failure to obtain authorization from Kennings Car, Van and Truck Hire to extend the pre-booked rental period
(x)	Failure in reporting the loss to Kennings Car, Van and Truck Hire within 6 hours in the event of theft.
(xi)	Failure to produce the vehicle keys in case of theft unless exceptional circumstances apply.
(xii)	Not reporting the exact details of the last known location of the vehicle prior to theft.

3. Driving Requirements

(i)	Government Legislation requires that whilst driving, the driver(s) are required to have a valid driving license in their possession.
(ii)	Driver(s) must have obtained their license at least two years prior to renting a vehicle with Kenings Car, Van and Truck hire.
	An International Drivers license is not required, provided the original license is in English.

4. In the event of a breakdown

(i)	Contact Kenings Car, Van and Truck Hire on the after hours number: 083 627 4411

5. Accidents / Theft

(i)	Renter is required to contact Kenings Car, Van and Truck Hire immediately.
(ii)	A full report must be made to the nearest Police Station within 24 hours where an accident has occurred and 6 hours in the case of theft.
(iii)	A case reference number must be obtained from the Police Station.
(iv)	An Accident & Theft report must be completed. These are obtainable from any Kennings Branch.
(v)	Personal belongings stolen or lost during an accident are not covered. It would be advisable for Renters to obtain personal belonging insurance prior to their trip.

6. Traffic fines

(i)	Should the renter disobey the traffic regulation which results in a fine, such amounts will be debited to the clients credit card including a handling fee.

7. Collision damage/Theft waivers

(i)	Please note that a renter is responsible for the full value of the relevant vehicle, should theft/accident be caused due to negligence. (See (ii) for detailed list of factors that negate the insurance cover)
(ii)	Top up is available but cannot be pre-paid. Prices are available at the counter at time of rental. This will be billed to the renter directly.
(iii)	A claim handling fee will be applied and charged to the renters credit card in the event of damage/theft of the vehicle.

8. Cross-border Excess

(i)	The applicable excess amount will double, should the accident/theft occur outside the borders of South Africa (i.e. Namibia, Zimbabwe, Mozambique, Botswana, Swaziland & Lesotho)

9. Third-party Claims

(i)

Should the renter be involved in an accident where the cause was not that off the renter's, the renter is still responsible for the non-waiverable excess until such time as Third party recovery has been paid to Kenings Car, Van and Truck Hire. Kennings Car, Van and Truck Hire will then re-imburse the renter. The amount re-imbursed will be subject to the Third Party Recovery amount.

10. Cross-border Travelling

(i)	A letter of authorization must be requested at the time of reservation for all cross border traveling. 4 Days advance notification is required for Zimbabwe as authorities now require the original registration documents for all vehicles crossing the border.
(ii)	Kenings Car, Van and Truck Hire will not be held responsible if a renter is refused entry into another country.
(iii)	All foreign registered vehicles entering Namibia will have to pay a Cross Border Charge. A certificate will be issued by the Namibian Authority and must be kept in the glove compartment of the vehicle. The renter is responsible for the payment of the Cross Border Charge.
(iv)	Vehicles are permitted into Botswana, Lesotho, Swaziland, Zimbabwe, Namibia and Mozambique.
(v)	Vehicles are NOT permitted into Angola and Zambia.
(vi)	A non-refundable fee of ZAR1000 will be levied for vehicles crossing into Mozambique and is payable directly by the renter.
(vii)	A penalty fee of up to ZAR5000 may be levied if the documentation is not produced.

11. One-way Rentals

(i)	Please refer to the table provided on rates sheets for detail.
(ii)	One-way rentals to Namibia, Botswana, Swaziland, Lesotho, Mozambique and Zimbabwe are not permitted.

12. Delivery & Collection

(i)	Please refer to the rates sheet for details. Please note: Any toll fees or game park entrance fees will be billed in addition to a delivery or collection charge.

13. Equipment

(i)	Available on request at time of reservation and will be charged directly to the renter at time of rental.
(ii)	Please refer to the rate sheet for details.

14. Young driver / Additional driver

(i)	Applies to renters under the age of 23, provided that they have been in possession of a valid, unendorsed driver’s license for a minimum of two years.
(ii)	Please refer to rate sheet for details.

15. Contract fee

(i)	A contract fee per rental will be charged directly to the renter at the time of rental.
(ii)	Please refer to the rate sheet for details.

16. No-show Charge

A no-show charge will apply if a reservation is not cancelled before rental is supposed to take place. Please refer to the rates for details.

17. Deposits: Excess & Fuel

A deposit for the applicable excess/liability and fuel is required and fuel is required on initiation of the rental. The renter must be in possession of a credit card irrespective of product selection.

18. Fuel

(i)	Credit Cards are not accepted at petrol stations in Southern Africa. Fuel can only be purchased with cash.
(ii)	If a tank of fuel was pre-paid for (included in the product selection), the renter will not be refunded for any remaining fuel upon return of the vehicle.
(iii)	If a tank of fuel was not pre-paid (exclusive product selection), the renter either has to fill the tank before returning the vehicle or alternatively the renter can return the vehicle to Kenings Car, Van and Truck Hire and pay for refueling upon return.
(iv)	Each vehicle is refueled on termination regardless of the fuel gauge indicator.

19. Extension of Rental

(i)	If the renter wishes to extend the rental beyond the original return date, authorization must be obtained from Kennings Car, Van and Truck Hire. Failure to do so will result in Kennings Car, Van and Truck Hire reporting the car stolen and it immediately negates all cover.
(ii)	Additional days will be charged directly to the renters credit card at the extension rates (refer to rate sheet).

20. Rental Requirements & Payment

(i)	A valid credit card (for additional charges) must be produced at time of rental.
(ii)	Accepted credit cards are Visa, MasterCard, Diners Club and American Express.
(iii)	Name, address and telephone number.
(iv)	Local contact details.
(v)	Driver's licence and passport.

21. Gravel/Rural/Dirt roads

(i)

The renter will be covered by the relevant waiver option, provided they have adhered to all traffic laws (i.e: the speed limit) and were not the only vehicle involved in an accident (another vehicle or animal to be involved). Each incident is evaluated individually, on its own merit.

(ii)

We trust that the agent/consultant/wholesaler will inform the renter before departure that speeding is the major cause of accidents on rural/gravel/dirt roads in both South Africa & Namibia. We also accept that you will warn the renter that his relevant waiver will not cover any of the Gross Negligence Factors [see (ii)] were not adhered to – in other words, the renter will become liable for the full value of the vehicle should any of the Gross Negligence factors apply to their accident.